Privacy Policy

Information We Collect

We may collect your name, phone number, email address, delivery address, location, device information, app activity, customer-support messages, orders, bookings and transaction information.

Payment transactions are processed by authorised payment providers. Gerrit does not store customers' banking or mobile-money PINs.

How We Use Your Information

We use personal information to:

• Create and manage user accounts.
• Process orders, bookings, deliveries and bill payments.
• Connect customers with merchants, drivers and service providers.
• Send receipts, order updates and support messages.
• Prevent fraud and maintain platform security.
• Improve Gerrit and comply with legal requirements.

Sharing Your Information

We may share necessary information with merchants, delivery partners, payment providers, technology providers and authorities where legally required.

Gerrit does not sell customers' personal information.

Data Protection

We apply reasonable technical and organisational safeguards to protect personal information. Information is retained only for as long as necessary for operational, legal and accounting purposes.

Policy Updates

We may update this Privacy Policy when Gerrit's services or legal obligations change. Important changes will be communicated through the app or website.

Your Rights

Users may request access to, correction of or deletion of their personal information. Users may also withdraw consent for optional marketing communications and location access.

Privacy requests can be submitted to help@gerritapp.com.